Refund policy

Returns & Refund Policy – Rogue Adventure Co

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unworn or unused
  • With tags
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, contact us at:
contact@rogueadventureco.com

Please note that returns must be sent to the following address:

417 Deepfork Circle

Arcadia, Oklahoma 73007

If your return is accepted, we’ll send you:

  • A return shipping label
  • Instructions on how and where to send your package

Items sent back without first requesting a return will not be accepted.

For any return-related questions, you can always reach us at:
contact@rogueadventureco.com

Damages and Issues

Please inspect your order upon arrival and contact us immediately if:

  • The item is defective
  • The item is damaged
  • You received the wrong item

We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care goods (beauty products)
  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

  • Sale items
  • Gift cards

If you’re unsure about your item, feel free to contact us.

Exchanges

The fastest way to get what you want is to:

  1. Return the original item
  2. Place a new order once your return is accepted

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Items must still meet standard return conditions:

  • Unworn or unused
  • With tags
  • In original packaging
  • With proof of purchase

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time: up to 10 business days

Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, contact us at:
contact@rogueadventureco.com